About the Exercises

The exercises have six basic featuress:

  1. audio narration
  2. story pages
  3. question pages
  4. feeback pages
  5. evaluation form.
(1) Audio Narration
Nearly all information found in the lessons is narrated. To hear the narration, click the small loudspeaker icon that looks like this:

On the question pages and the feedback pages, considerable information is presented. To avoid the long download times and having to listen to the entire page of information, the loudspeaker icon is located at the end of questions and sections. This allows the user to select only sections of interest.

The audio is in a "Real Audio" format, compatible with recent versions of Netscape and Microsoft Internet Explorer. For older browsers, you might have to download and install the latest version of "RealPlayer G-2" program from www.real.com. If your current system is compatible, the audio files will download into your browser and automatically play.

Click here for additional notes concerning installing and using "RealPlayer" on your computer system.

(2) The Story Pages
These lessons are presented as stories. Each lesson's story discusses a company, people, and circumstances relating to company's activities.

Occasionally, the story is interrupted with questions covering whatever is going happening up to that point in the story.

Except for the last set of questions, the story provides new developments after you work the questions and read your feedback information (described below).

(3) The Question Pages:
Each question page presents a single question - such as "What should Paul do now?"

Under the questions, possibilities are presented - such as "Paul should stop working and untangle the cord." Under each possibility, there are Agree and Disagree buttons that look like this:

Choose one by clicking inside the circle:

or

Make sure you have clicked Agree or Disagree for each item. When you've completed your choices, click the "Submit" button at the bottom of the page. It looks like this:

You will then be taken to the "Feedback page".

(4) The Feedback Pages
When your choices are submitted, the computer scores your results and provides you with information on a "Feedback" page.

The feedback page shows the question, the possibilities, how you scored on the items, and provides explanations covering the individual possibilities.

Spend some time examining this feedback information. It will help you answer other questions as you progress through the story.

(5) The Evaluation Form
The developers would like to know how you feel about this training product. An Evaluation Form is linked to the last page of each lesson.

Please spend a few minutes rating the Evaluation Form's fifteen items. Your ratings are important. They will be used to improve these lessons and for guidance when developing future lessons.


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Comments to Mark Schneider, Last Modified: March 29, 2001
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